Responsible Gambling Policy
At Superboss we are committed to safer gambling and to protecting our players. We want everyone to enjoy gaming in a controlled way, so we provide clear tools and guidance to help you manage play, stay within your limits, and get support if gambling stops being fun. If you ever need help, please use the tools in your account or reach out to local support services.
Player protection principles
We aim to promote responsible play through transparency, prevention, and practical controls. That means offering easy access to account tools, clear information about limits and self-exclusion, and links to professional support. We encourage players to set boundaries and to use the tools available before play begins.
Activity-control tools
What’s available
- Deposit limits - set daily, weekly or monthly caps to control spending.
- Loss limits - cap total losses over a set period to avoid chasing losses.
- Session time limits and reality checks - receive reminders or enforce session breaks.
- Time-outs and temporary account breaks - short pauses from play when needed.
- Self-exclusion - voluntary account closure for an extended period.
- Account history - review deposits, wagers and session activity to stay informed.
How to use the tools
Most controls are managed from Account > Responsible Gambling in your profile. Limits can usually be adjusted in your settings, but some changes may have a waiting period to ensure they are effective. If you need help setting controls, contact our support team via the site chat for guidance.
Deposit, loss and time limits
You can set deposit limits to match your budget and choose daily, weekly or monthly amounts. Loss limits let you restrict how much you can lose over a timeframe. Time limits and session reminders help keep play within healthy timeframes. We recommend starting with conservative limits and adjusting only when you feel comfortable.
Self-exclusion and account breaks
If you need a longer break, self-exclusion lets you close your account for a defined period. During self-exclusion we will restrict access and communication to help you stick to your decision. For immediate assistance, use the self-exclusion option in your Responsible Gambling settings or contact support for help activating a break.
Signs of problematic behaviour
Watch for warning signs such as chasing losses, betting more than intended, borrowing money to gamble, neglecting work or family, hiding gambling activity, or feeling unable to stop. Noticing one or more of these signs is a prompt to use limits or seek support.
Tips for maintaining control
- Set deposit and loss limits before you play and stick to them.
- Use time limits and take regular breaks from gambling.
- Only gamble with disposable income - never with essentials.
- Avoid chasing losses - if you’ve reached a limit, stop for the day.
- Talk to someone you trust about your gambling habits.
Professional help and support organisations
If gambling is causing harm, please contact provincial helplines, community counselling services or national treatment resources in Canada. You can also search for your province’s problem gambling helpline or support network. Peer groups such as Gamblers Anonymous and professional counsellors can offer confidential help and practical treatment options.