Privacy Statement

At Superboss we respect your privacy. This Privacy Policy explains what information we collect when you use our Canada-facing site, how we use and protect that information, and the choices you have about your personal data. We describe account data, technical details, transactions, and the steps we take to keep your information secure.

Types of Data We Collect

We collect several categories of information to operate accounts and provide services:

Personal Data

This includes name, date of birth, contact details, billing and payment information, identity documents when required for verification, and any information you provide when contacting support.

Technical Data

Technical data covers IP address, device and browser information, operating system, location data as allowed by your device, and diagnostic data needed for site performance and security.

Transactional and Activity Data

We record deposits, withdrawals, bets, game history, bonus activity, loyalty points, session times, and other user activity necessary to manage your account, process payments, and detect fraud.

How We Use Your Information

We use data to register and verify accounts, process payments, respond to support requests, provide responsible-gambling tools, monitor account security, and fulfil legal or regulatory obligations. Aggregate and anonymized data may be used for analytics and service improvement.

Data Protection Practices

We implement administrative, technical, and physical safeguards to protect your information. Access to personal data is limited to employees and service providers who need it to perform their duties. We use encryption for payment and authentication processes and maintain internal controls to reduce unauthorized access.

Cookies and Tracking Technologies

We use cookies and similar technologies to remember preferences, keep you logged in, analyse site usage, and deliver relevant content. Third-party analytics and advertising partners may also place cookies. You can manage cookie settings in your browser, but disabling certain cookies may affect site functionality.

User Rights

You have rights to access and correct personal information we hold about you. You may request deletion or restriction of processing where applicable, and you can object to certain processing activities. You can also request a copy of your account data or ask us to transfer data to another provider where technically feasible.

Access, Correction and Deletion

To access, update, or delete your information, log into your account and use the profile or privacy controls, or contact support. We will verify your identity before making changes. Certain information may be retained where required by law or for legitimate business purposes such as fraud prevention and dispute resolution.

Sharing Information and Third Parties

We share data with payment processors, identity-verification providers, analytics partners, and trusted service providers who act on our behalf. We may also disclose information to comply with legal obligations, respond to lawful requests, or to protect our rights and users. We require third parties to protect data in line with applicable standards.

Privacy Policy Updates

We may update this policy as our services or legal requirements change. Material changes will be posted on the site with an updated date. For questions or privacy requests contact [email protected].